Thursday, February 7, 2008

You Can't Earn Money Online WithOut Customer Service

Earn Money Online Without Customer

Every successful business needs to have customer service in order for it to stay in business. Why Internet Business builders think that you don’t need customer service to stay in business makes no sense. You can start a business with your very first sale, but staying in business takes commitment and keeping your customers happy.

In today’s market place, a lot of well meaning people, set out to Earn Money Online and that is the only thing they have in mind. Creating a profit margin only for themselves and their business. I don’t believe they have the mindset to realize they own their own business. In order to stay in business you need to have the follow-up to make customers happy, and to help them earn money online.

Here are some tips I have learned in My Internet Business to help to maintain supports with my customers.

1.) Make sure you have several people the customer can talk to if they need help. When you build an online business and are learning Online Marketing techniques it is good for your new customer to have multiple people to talk to if you are busy.

2.) Have a separate email for support – Having one area for nothing but support assists In the customer’s emails not getting lost in cyberspace.

3.) Have Weekly calls where you members have an opportunity to ask questions

4.) Have a back office with information to help them if they have questions and to show them how to implement steps to build their business.

5.) Have a section for frequently asked questions. Compile a list of questions that your members ask you. Giving them easy access if they should have questions.

In growing My Internet Business I understood the value in having support. The support can literally mean failure or success for your members. Give them a healthy start to their business.
When you set out to earn money online it should be about building a long term business.

Customer support is the key to insure that you have a long term business. No matter how grand online marketing, advertising, or professional your website maybe success will still boil down to what you can do for your customers.
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Author: Megan Vaillancourt
Megan has founded and created the mentoring team that was voted #1 for 2007. Her Online Mentoring Organization Mentors 4 u as created to help Passport To Wealth and My Internet Business Members

Questions call Megan Vaillancourt
802-285-2006

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